FAQ

Get answers to the most frequently asked questions about Prime Collection.

01

How can I place an order?

Contact us via the form or write to us at: prime@schattdecor.de. Our sales representatives will get in touch with you.

02

How can I order foil samples or a catalog?

Contact us via the form or write to us at: prime@schattdecor.de. Our sales representatives will get in touch with you.

03

What is the minimum order quantity for foil?

The minimum order quantity is 1 roll.

04

How long does it take to process the order?

The order processing time is between 3 and 14 working days depending on the collection. The delivery time of the foil from the factory in Głuchołazy to the destination is not included in the order processing time.

05

Where will the foil be delivered?

The foil will be delivered to the address specified in the order.

06

I am looking for another foil. Do you have other types of foils to offer?

Of course. Schattdecor's offer also includes PP and PET foils.

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Contact us via the form or write to us at: prime@schattdecor.de. Our sales representatives will get in touch with you.

07

I'm looking for other decors. Do you offer other designs?

Of course. In Schattdecor collection you will find many wood, stone and graphic decors.

Use the form or write to prime@schattdecor.de to order samples with other decors from our collection. Our sales representative will contact you to present our design offer.

08

Do you support the processing of the product?

Yes, support with the implementation of a new product is included in our service.
Contact us via the form or write to us at: prime@schattdecor.de. Our sales representatives will get in touch with you.

Do you need more information? Feel free to contact us!